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Care Coordinator

2 months ago

Brooklyn, New York, United States SPEAR Physical Therapy Full time

About the Role:

Spear Physical Therapy is seeking a highly skilled and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring our patients receive exceptional care and service.

Key Responsibilities:

  • Support patient care by making patients feel welcomed and valued
  • Control the flow of appointments to ensure a smooth and efficient experience
  • Respond to patient inquiries and concerns in a timely and professional manner
  • Guide patients through our out-of-network experience
  • Provide exceptional customer service and execute 5-star service standards

Requirements:

  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and willingness to learn and grow

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • Competitive compensation and benefits package
  • Generous paid time off and mental health benefits
  • Commuter FSA plan and 401(k) matching program

About Us:

Spear Physical Therapy is a leading outpatient practice with over 40 clinics in the New York Tri-State Area. We are committed to providing exceptional patient care and service, and we are seeking a dedicated and compassionate Care Coordinator to join our team.