Field Service Specialist

2 weeks ago


Burlington, Vermont, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been at the forefront of connectivity innovation for over four decades. Our diverse portfolio includes satellite television, live streaming, on-demand content, smart home installations, mobile services, and the development of America’s First Smart Network.

Our brand family encompasses EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.


Department Overview

Our technicians are dedicated to delivering exceptional TV and smart home solutions to millions of households. As a technician, you will receive training to provide a top-tier customer experience, helping to educate and connect more Americans with every service call. You play a crucial role in our organization, ensuring that every customer interaction is positive. Our commitment to customer satisfaction has been recognized: in 2023, DISH received the J.D. Power award for Overall Customer Satisfaction for the sixth consecutive year.


Key Responsibilities

What’s in it for you?

  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years
  • Paid training, vacation time, and holidays
  • Four-day work week with overtime opportunities
  • Comprehensive medical, dental, vision, and life insurance options
  • Free DISH TV service valued at $114.99/month, along with discounted Sling TV and Boost Infinite mobile plans
  • 401(K) plan with company matching and Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • Company-provided vehicle, tools, and uniforms

Our greatest asset is opportunity, with over 400 of our current technician leaders starting in technician roles. If you possess determination and resilience, you will advance quickly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?


As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and utilizing the DISH installation process to guide homeowners through their smart home possibilities.


Qualifications and Requirements

All technicians must possess:

  • The ability to quickly establish rapport with clients, ensuring a positive service experience
  • Capability to work on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs
  • Willingness to navigate small spaces and work in various weather conditions
  • A valid driver’s license in the state of employment with a driving record that meets DISH's safety standards
  • Willingness to travel as needed

Compensation Overview

Compensation: $18.50/Hour
Benefits Overview

From versatile health benefits to new career opportunities, explore our offerings on our careers website.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

The job posting will remain active for a minimum duration until the position is filled.



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