Field Claims Specialist

2 months ago


Burlington, Vermont, United States Cincinnati Insurance Company, Inc. Full time
Make a Positive Impact in the Insurance Sector

At Cincinnati Insurance Company, we prioritize people and adhere to the Golden Rule in our operations. We are in search of exceptional individuals to enhance our skilled team.

Our dedicated, ethical, and knowledgeable associates form the core of our mission to be the leading company serving independent agents.

We are committed to safeguarding families and businesses as they navigate the challenges of loss prevention and recovery.

Utilize your skills to help us achieve ongoing success, bringing value to the communities we serve while demonstrating that actions speak louder than words.


If you are prepared to cultivate productive relationships, collaborate within a diverse team, embrace challenges, and enhance your skills, Cincinnati may be the right fit for you.

We provide career opportunities that allow for personal contribution and growth.

Shape Your Future with Us

The Field Claims department is currently seeking Field Claims Specialists to service a designated territory.

This position is open to both experienced and entry-level candidates, who will have the opportunity to investigate and assess multi-line insurance claims through direct engagement to ensure fair settlements.

Key Responsibilities:

- Conduct comprehensive claim investigations
- Interview insured parties, claimants, and witnesses
- Review police and hospital records
- Analyze claim details and policy coverage
- Inspect property and vehicle damages and prepare repair estimates
- Compile reports of findings and negotiate settlements with insured parties and claimants
- Utilize claims management software, company vehicles, and mobile applications to manage claims in a digital environment
- Deliver exceptional and professional customer service

Qualifications:

For Entry Level Claims Specialists:
- Salary Range: $55,000 - $76,000 annually, based on education, experience, location, and skills.
- Availability and communication during business hours
- Eagerness to learn about the insurance industry and provide excellent customer service
- Ability to work independently
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Effective problem-solving, negotiation, organizational, and prioritization skills
- Timely follow-up with stakeholders
- Valid driver's license
- Educational background: Bachelor’s degree preferred; AINS, AIC, or CPCU designations are a plus.

For Experienced Claims Specialists:
- Salary Range: $62,000 - $90,000 annually, based on education, experience, location, and skills.
- Availability and communication during business hours
- Preferred multi-line claims experience
- Capability to thoroughly assess auto, property, and bodily injury damages
- Ability to work independently
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Effective problem-solving, negotiation, organizational, and prioritization skills
- Timely follow-up with stakeholders
- Valid driver's license
- Educational background: One or more years of claims handling experience; Bachelor’s degree or equivalent experience required; AINS, AIC, or CPCU designations preferred.

Benefits Beyond Compensation:
- Company vehicle
- Stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with a 6% company match

Enhance Your Skills

Delivering outstanding service and building strong relationships with our independent agents are fundamental to our organization.

Whether you come from another carrier or are new to the insurance field, we advocate for a lifelong learning approach.

Cincinnati equips you with the necessary tools and training to succeed and become a trusted insurance professional while enjoying a fulfilling career.


Enjoy Comprehensive Benefits and Amenities

Your dedication to providing exceptional service, sharing best practices, and creating impactful solutions is valued. To enhance the well-being and satisfaction of our associates, we offer a range of benefits and amenities. Discover more about our
benefits and amenities packages.


Many departments at our headquarters offer hybrid work options, allowing associates to work from home several days a week, depending on their roles and responsibilities.


Embrace Diversity

As a relationship-driven organization, we appreciate and welcome a diverse workforce.

We are committed to providing equal employment opportunities to all qualified individuals without regard to race, creed, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

Learn More.

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