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Field Service Technician

2 months ago

Burlington, Vermont, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been transforming the landscape of connectivity for over four decades. Our services encompass satellite television, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America’s First Smart Network.

Our diverse brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.


Department Overview

Our Technicians are pivotal in delivering television and smart home solutions to countless customers. As a technician, you will receive training to excel in providing a world-class customer experience, enhancing connectivity for many households. You are essential to our organization, ensuring customer satisfaction. Our commitment to exceptional service has been recognized, with DISH receiving the J.D. Power award for Overall Customer Satisfaction for six consecutive years.


Key Responsibilities

What we offer:

  • Promotion guaranteed after 6 months with a $1.00 per hour increase
  • Performance incentives that could yield up to $6,400 in your first year and $9,100 in subsequent years
  • Comprehensive training, paid time off, and holiday pay
  • Four-day work week with overtime opportunities
  • Medical, Dental, Vision, and Life Insurance options along with a Health Savings Account
  • Complimentary DISH TV service valued at $114.99/month at your residence, plus discounted Sling TV and Boost Infinite plans
  • 401(K) plan with company matching and an Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • Company-provided vehicle, tools, and uniforms

Our greatest asset is opportunity, with over 400 of our current technician leaders starting in technician roles. If you possess determination and resilience, you will advance rapidly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

Your Role:


As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying customer lives and using the DISH installation process to guide homeowners through their smart home possibilities.


Qualifications and Requirements

All technicians must possess:

  • A knack for quickly establishing rapport. We want you to enjoy servicing our clients
  • Capability to work on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs
  • Ability to navigate small spaces and work in various weather conditions
  • A valid driver's license in the state of employment with a driving record that meets DISH's safety standards
  • Willingness to travel as needed

Compensation Overview

Salary: $18.50/hour
Benefits Overview

From a variety of health benefits to new career pathways, explore our offerings on our careers website.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

The job posting will remain active for a minimum duration, with extensions occurring until the position is filled.