Customer Service Manager

3 days ago


McHenry, Illinois, United States Binny's Beverage Depot Full time
Job Summary

We are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our sales floor team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and motivate the sales floor team to achieve sales goals and provide exceptional customer service
  • Develop and implement strategies to improve customer engagement and loyalty
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with the management team to develop and implement sales promotions and marketing initiatives
  • Ensure that all store policies and procedures are followed and that the store is maintained in a clean and organized manner
Requirements
  • 1-2 years of retail management experience with a proven track record of success
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
  • Competitive salary range: $19.00-$22.00 per hour
  • Comprehensive benefits package, including medical and dental insurance, 401(k) plan, and paid time off
  • Opportunities for professional growth and development


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