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Customer Service Representative

2 months ago

McHenry, Illinois, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers on products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fulfill propane and drive a forklift (certification offered through U-Haul)
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
What We Offer:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.