Senior Network Architect

4 days ago


North Smithfield, Rhode Island, United States Navigant Credit Union Full time
About Navigant Credit Union

Navigant Credit Union is a leading financial institution dedicated to improving the financial well-being of its members. With a strong commitment to community-driven values, we strive to provide exceptional service and support to our members.

About the Role

The Senior Network Administrator is a critical member of our IT team, responsible for designing, implementing, and maintaining robust network and server infrastructures to support business objectives. This role involves collaborating with various business lines and stakeholders to ensure technical initiatives align with strategic goals.

Key Responsibilities
  • Design and implement technical solutions that support business objectives and adhere to industry best practices.
  • Collaborate with business lines and stakeholders to deploy organizational projects, ensuring alignment of technical initiatives with business needs and strategic goals.
  • Develop and deploy robust Layer 2 and Layer 3 network architectures, ensuring seamless connectivity and optimal performance across all WAN/LAN network segments.
  • Monitor and maintain networks to prevent downtime and address any issues promptly.
  • Set up and manage complex routing protocols such as OSPF and BGP to ensure efficient data flow and network stability.
  • Oversee the installation, configuration, and maintenance of internal server infrastructure, including Windows Server, Linux Appliances, and virtual infrastructure (VMware).
  • Diagnose and fix server-related problems, ensuring minimal disruption to business operations.
  • Manage and monitor Storage Area Network and associated storage arrays.
  • Diagnose and fix storage-related problems, ensuring minimal disruption to business operations.
  • Manage, monitor, and support the integration and functionality of Microsoft 365 Services: Exchange, SharePoint, Teams, Intune, Defender, and all other Microsoft cloud solutions.
  • Deploy and manage mobile devices and applications.
  • Manage Azure Infrastructure as a Service (IaaS) resources, including virtual machines, storage solutions, and networking components.
  • Perform regular updates and patches to keep systems secure and up-to-date.
  • Develop and test disaster recovery plans to minimize downtime and data loss in case of emergencies.
  • Create and maintain detailed documentation for various technical processes and systems within the credit union.
  • Ensure that documentation is clear, accurate, and accessible to relevant stakeholders.
  • Provide Tier 3 support for escalated IT tickets - Offer advanced technical support for complex IT issues that have been escalated from lower support tiers.
  • Collaborate with other IT professionals to resolve problems efficiently and effectively.
  • Share knowledge and expertise to foster a collaborative and supportive work environment.
Requirements
  • College or university degree in a related field and 10+ years' work experience preferred.
  • Relevant technical certifications required.
  • In-depth technical knowledge of advanced networking required.
  • In-depth technical knowledge of advanced server administration required.
  • Microsoft Cloud Advanced Experience (Azure, Defender, Sentinel, Endpoint Manager) required.
  • Business Continuity and Disaster Recovery failover design and implementation experience required.
  • Strong knowledge of security concepts required.
  • Palo Alto experience preferred.
  • Must have 5+ years direct hands-on networking, hardware & software troubleshooting experience.
  • Extensive application support experience with Microsoft Office and other common user productivity software preferred.
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities required.
  • Must have strong service orientation skills in alignment with the Credit Union's mission and core values.
  • Strong time management skills and the ability to effectively prioritize and execute tasks in a fast-paced environment required.
  • Ability to conduct research related issues and products as required.
  • Must be highly self-motivated and directed.
  • Must have experience working in a team-oriented, collaborative environment.
  • On-call availability for emergency evening and weekend support required.
  • Must have the ability to function in a commercial office environment and utilize standard office equipment including but not limited to: email, copier, telephone, etc.
  • Some travel may be required.


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