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Senior Network Architect

2 months ago

Smithfield, Rhode Island, United States Navigant Credit Union Full time
About Navigant Credit Union

Navigant Credit Union is a leading financial institution dedicated to improving the financial well-being of its members. With a rich history dating back to 1915, the credit union has grown to become one of the largest in Rhode Island, with over $3 billion in assets.

Our mission is to provide exceptional service, innovative products, and a commitment to community development. We strive to create a work environment that fosters collaboration, creativity, and growth, while maintaining our core values of Leadership, Unity, Caring, and Integrity.

Job Description

The Senior Network Administrator is a critical role within our IT department, responsible for designing, implementing, and maintaining robust network and server infrastructures to support business objectives. This position requires a strong technical background, excellent problem-solving skills, and the ability to collaborate with various stakeholders to ensure technical initiatives align with strategic goals.

Key Responsibilities
  • Design and implement technical solutions that support business objectives and adhere to industry best practices.
  • Collaborate with business lines and stakeholders to deploy organizational projects, ensuring alignment of technical initiatives with business needs and strategic goals.
  • Develop and deploy robust Layer 2 and Layer 3 network architectures, ensuring seamless connectivity and optimal performance across all WAN/LAN network segments.
  • Monitor and maintain networks to prevent downtime and address any issues promptly.
  • Set up and manage complex routing protocols such as OSPF and BGP to ensure efficient data flow and network stability.
  • Oversee the installation, configuration, and maintenance of internal server infrastructure, including Windows Server, Linux Appliances, and virtual infrastructure (VMware).
  • Diagnose and fix server-related problems, ensuring minimal disruption to business operations.
  • Manage and monitor Storage Area Network and associated storage arrays.
  • Diagnose and fix storage-related problems, ensuring minimal disruption to business operations.
  • Manage, monitor, and support the integration and functionality of Microsoft 365 Services: Exchange, SharePoint, Teams, Intune, Defender, and all other Microsoft cloud solutions.
  • Deploy and manage mobile devices and applications.
  • Manage Azure Infrastructure as a Service (IaaS) resources, including virtual machines, storage solutions, and networking components.
  • Perform regular updates and patches to keep systems secure and up-to-date.
  • Develop and test disaster recovery plans to minimize downtime and data loss in case of emergencies.
  • Create and maintain detailed documentation for various technical processes and systems within the credit union.
  • Provide Tier 3 support for escalated IT tickets.
Requirements
  • College or university degree in a related field and 10+ years' work experience preferred.
  • Relevant technical certifications required.
  • In-depth technical knowledge of advanced networking required.
  • In-depth technical knowledge of advanced server administration required.
  • Microsoft Cloud Advanced Experience (Azure, Defender, Sentinel, Endpoint Manager) required.
  • Business Continuity and Disaster Recovery failover design and implementation experience required.
  • Strong knowledge of security concepts required.
  • Palo Alto experience preferred.
  • Must have 5+ years direct hands-on networking, hardware & software troubleshooting experience.
  • Extensive application support experience with Microsoft Office and other common user productivity software preferred.
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities required.
  • Must have strong service orientation skills in alignment with the Credit Union's mission and core values.
  • Strong time management skills and the ability to effectively prioritize and execute tasks in a fast-paced environment required.
  • Ability to conduct research related issues and products as required.
  • Must be highly self-motivated and directed.
  • Must have experience working in a team-oriented, collaborative environment.
  • On-call availability for emergency evening and weekend support required.
  • Must have the ability to function in a commercial office environment and utilize standard office equipment.
  • Some travel may be required.