Senior Mortgage Account Manager
3 days ago
V.I.P. Mortgage Inc. is seeking an experienced Senior Mortgage Account Manager to join our team. As a key member of our Wholesale Lending department, you will be responsible for building and maintaining long-term relationships with Mortgage Brokers and Non-Delegated Correspondents (NDCs). Your primary goal will be to encourage and influence them to deliver loans to V.I.P.'s TPO Division.
Estimated Salary Range$80,000 - $110,000 per year, depending on experience and qualifications.
Key Responsibilities- Develop and maintain strong relationships with clients by tracking their contacts and interactions in our CRM system.
- Maintain accurate sales contact information, pipeline reports, and other pertinent sales activity reports to improve customer relationships.
- Train and educate clients on our programs, products, policies, and procedures to ensure loan files are complete and compliant with V.I.P. guidelines.
- Add value to client relationships by providing additional services, such as assisting with marketing materials, to generate new business opportunities.
- Stay up-to-date with underwriting guidelines and program changes to meet the needs of our customers.
- Pre-underwrite/pre-qualify loan scenarios to provide expert advice to clients.
- Provide exceptional customer service and support to clients through regular visits and communication.
- Utilize business development skills to establish new business partnerships.
- Serve as a liaison between clients and internal departments to ensure seamless business flow.
- High school diploma or equivalent required.
- A minimum of 5 years' experience in Wholesale Mortgage and/or Non-Delegated lending.
- Proven success as an Account Executive or Relationship Manager.
- Excellent communication and relationship-building skills.
- An existing client base is a plus.
- Detail-oriented and able to thrive in a production-driven environment.
- A team player with strong computer/technology skills.
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