Senior Mortgage Account Manager

3 days ago


Scottsdale, Arizona, United States V.I.P. Mortgage Inc. Full time
Job Overview

V.I.P. Mortgage Inc. is seeking an experienced Senior Mortgage Account Manager to join our team. As a key member of our Wholesale Lending department, you will be responsible for building and maintaining long-term relationships with Mortgage Brokers and Non-Delegated Correspondents (NDCs). Your primary goal will be to encourage and influence them to deliver loans to V.I.P.'s TPO Division.

Estimated Salary Range

$80,000 - $110,000 per year, depending on experience and qualifications.

Key Responsibilities
  • Develop and maintain strong relationships with clients by tracking their contacts and interactions in our CRM system.
  • Maintain accurate sales contact information, pipeline reports, and other pertinent sales activity reports to improve customer relationships.
  • Train and educate clients on our programs, products, policies, and procedures to ensure loan files are complete and compliant with V.I.P. guidelines.
  • Add value to client relationships by providing additional services, such as assisting with marketing materials, to generate new business opportunities.
  • Stay up-to-date with underwriting guidelines and program changes to meet the needs of our customers.
  • Pre-underwrite/pre-qualify loan scenarios to provide expert advice to clients.
  • Provide exceptional customer service and support to clients through regular visits and communication.
  • Utilize business development skills to establish new business partnerships.
  • Serve as a liaison between clients and internal departments to ensure seamless business flow.
Qualifications
  • High school diploma or equivalent required.
  • A minimum of 5 years' experience in Wholesale Mortgage and/or Non-Delegated lending.
  • Proven success as an Account Executive or Relationship Manager.
  • Excellent communication and relationship-building skills.
  • An existing client base is a plus.
  • Detail-oriented and able to thrive in a production-driven environment.
  • A team player with strong computer/technology skills.


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