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Software Support Specialist

1 month ago

Huntington Beach, California, United States Crimson Ventures Full time
Job Summary

We are seeking a highly skilled Software Support Specialist to join our team at Crimson Ventures. As a key member of our 1st level support team, you will provide technical assistance and troubleshooting for our software and hardware products.

Your Profile
  • Completed degree in fields such as electrical engineering, technical informatics, or equivalent qualification
  • Good knowledge of Windows operating systems and PC technology
  • Ideal experience in the automotive industry and basic knowledge of vehicle diagnostics (UDS, ODX)
  • Excellent communication skills and strong service orientation
  • Good German and English skills
Your Responsibilities
  • Support our customers in Germany and abroad with the application and commissioning of our products via telephone, email, and remote support
  • Consult our customers on challenging technical questions in the field of bus systems in the automotive environment
  • Closely coordinate and collaborate with our global technical expert teams
  • Continuously develop and acquire knowledge in new, cutting-edge topics in automotive electronics, supported by internal training and workshops
Why Crimson Ventures?

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits package includes individually tailored further education, flexible working models, and a range of employee perks.

Join our team and contribute to the success of our company, while enjoying a great work-life balance and a range of benefits that make a real difference to your well-being.