Technical Support EVSE Specialist

3 days ago


Huntington Beach, California, United States Zero Impact Solutions Full time
Job Overview

We are seeking a highly motivated Technical Support EVSE Specialist to join our team at Zero Impact Solutions. As a Technical Support EVSE Specialist, you will play a key role in supporting and communicating updates with clients, collaborating closely with sales and engineering teams, and tracking project completion.

Responsibilities
  • Coordinate scheduling between service providers and internal teams to ensure 24/7 coverage for our EVOLV Charging platform.
  • Act as the frontline support for customer inquiries, providing timely and effective resolution to tickets and issues related to billing, account management, charging accessibility, and troubleshooting charging hardware and software.
  • Work with the engineering team to understand our EV charging ecosystem, industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products.
  • Occasionally travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships.
  • Communicate regularly with Sales, Marketing, and Engineering to maintain and understand product features/specifications and develop quality control standards.
Requirements and Skills
  • Bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
  • 5+ years of customer technical support experience with a background in EV charging or a related field.
  • Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.


  • Long Beach, California, United States Solugenix Full time

    Job Title: Support SpecialistWe are seeking a highly skilled Support Specialist to join our team at Solugenix. As a Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring that our clients receive exceptional service.Key Responsibilities:Provide technical support to clients via phone,...


  • Long Beach, California, United States Unilever Full time

    Technical Support SpecialistAt Dermalogica, we're passionate about delivering exceptional customer experiences. As a Technical Support Specialist, you'll play a key role in optimizing our systems, identifying barriers, and troubleshooting issues to create seamless operational processes.Key Responsibilities:System Management & Troubleshooting: Monitor and...

  • IT Support Specialist

    2 weeks ago


    Huntington Beach, California, United States Nuvision Federal Credit union Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Nuvision Federal Credit Union. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring that they have a seamless and efficient experience with our systems and...


  • Huntington Beach, California, United States Applied Business Software Full time

    Job Title: Technical Support RepresentativeCompany OverviewWelcome to Applied Business Software Inc., a leading provider of lending software solutions. Our company has been serving small to medium-sized lending institutions for over 40 years, with a strong reputation for delivering high-quality products and exceptional customer service.Job Summary:We are...


  • Long Beach, California, United States NebulaWorks Full time

    Welcome to NebulaWorks, where we are revolutionizing the tech industry with a talented team of over 100 professionals in North Frisia. Our team is comprised of innovative engineers, skilled programmers, and dedicated technicians who are passionate about bringing cutting-edge projects to life. To strengthen our team in Flensburg, we are currently seeking a...


  • Huntington Beach, California, United States Crimson Ventures Full time

    Job SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Crimson Ventures. As a key member of our 1st level support team, you will provide technical assistance and troubleshooting for our software and hardware products.Your ProfileCompleted degree in fields such as electrical engineering, technical informatics, or equivalent...


  • Huntington Beach, California, United States Zero Impact Solutions Full time

    Job Description**Job Summary:**We are seeking a highly motivated and experienced Director of Construction to join our team at Zero Impact Solutions. As a key member of our leadership team, you will be responsible for managing numerous facets of construction projects from initial conception to completion.Key Responsibilities:Manage a team of construction...

  • Construction Director

    2 weeks ago


    Huntington Beach, California, United States Zero Impact Solutions Full time

    Job Title: Director of ConstructionJob Summary:We are seeking a highly experienced and skilled Director of Construction to lead our construction projects from conception to completion. The ideal candidate will have a strong background in construction management, excellent communication skills, and the ability to manage multiple projects simultaneously.Key...


  • Huntington Beach, California, United States PEAK Technical Staffing USA Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at PEAK Technical Staffing USA. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and compliance of our products with customer requirements.Key ResponsibilitiesInspect and Test Products: Perform receiving, in-process, and final...

  • Construction Director

    2 weeks ago


    Huntington Beach, California, United States Zero Impact Solutions Full time

    Job Title: Director of ConstructionWe are seeking a highly experienced and skilled Director of Construction to join our team at Zero Impact Solutions. As a key member of our leadership team, you will be responsible for overseeing the construction of our renewable energy projects, ensuring they are completed on time, within budget, and to the highest quality...

  • IT Support Specialist

    2 weeks ago


    Huntington Beach, California, United States Ledgent Technology Full time

    Job Title: IT Support Technician IIJob Type: 100% Onsite, Contract-to-Hire (C2H) and Direct HireSalary Range: $62,400 - $72,800We are seeking an experienced IT Support Technician II to deliver prompt and effective technical support for computer systems. In this role, you will handle Level II technical inquiries and provide knowledgeable resolutions. The...


  • Huntington Beach, California, United States DISIENA CPA S LLP Full time

    Job DescriptionJob DescriptionAdministrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at DISIENA CPA S LLP. The ideal candidate will have a minimum of 2-3 years of experience in an accounting office environment, with a strong background in bookkeeping and client interaction.The successful candidate...


  • Newport Beach, California, United States Hamilton Barnes 🌳 Full time

    Job Title: On-Site Technical EngineerWe are seeking a skilled On-Site Technical Engineer to join our team at Hamilton Barnes. As a key member of our technical support team, you will be responsible for providing dedicated support to our clients at their locations.Key Responsibilities:Work independently at client locations to provide technical support and...

  • IT Support Specialist

    3 weeks ago


    Huntington Beach, California, United States Frederick Fox Full time

    Job SummaryWe are seeking an experienced IT Support Technician II to join our team at Frederick Fox. As a key member of our technical support team, you will be responsible for delivering prompt and valuable technical support for computer systems.Key Responsibilities:Serve as the first point of contact for customers seeking technical assistance over the...


  • Huntington Beach, California, United States Alpha Omega Computer & Network Services, Inc Full time

    Job OverviewAlpha Omega Computer & Network Services, Inc. is seeking an experienced IT Support Technician II to deliver prompt and valuable technical support for computer systems. As a key member of our team, you will address Level II technical inquiries and provide knowledgeable resolutions.Key ResponsibilitiesProvide technical assistance to customers via...

  • IT Support Specialist

    11 hours ago


    Huntington Beach, California, United States AMRO Fabricating Full time

    Launch Your Career with Karman Space & DefenseTake the first step towards a rewarding career in the space and defense industry with Karman Space & Defense. As an IT Service Desk Intern, you will be part of a dynamic team that provides technical support and assistance to our customers.Key Responsibilities:Assist the Systems Administrator in troubleshooting...


  • Laguna Beach, California, United States Universal Business Solutions Full time

    Position: IT Support Specialist / Break Fix - Part Time Employment Type: Part Time (W-2) Hours: 16 hours per month As an IT Support Specialist, you will play a crucial role in providing technical assistance and support for computer systems, particularly focusing on laptop repairs. Your responsibilities will include managing hardware issues and performing...


  • Huntington Beach, California, United States Applied Business Software Full time

    Job Title: Technical Support RepresentativeWe are seeking a dedicated and technically proficient Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries and resolving issues related to our software products.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...

  • IT Support Specialist

    2 weeks ago


    Laguna Beach, California, United States Universal Business Solutions Full time

    IT Support Specialist Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Universal Business Solutions. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, focusing on laptop repairs, hardware troubleshooting, and network support.Key Responsibilities:Provide...


  • Huntington Beach, California, United States AppleOne Full time

    Job SummaryWe are seeking a highly skilled Customer Technical Support professional to join our team. As a key member of our support team, you will be responsible for assisting customers in activating devices and resolving technical issues. If you have excellent communication skills, a strong problem-solving attitude, and a passion for delivering exceptional...