Installation Support Specialist

1 week ago


Columbia, South Carolina, United States Window World of West MI & Kalamazoo Full time
Benefits:
  • Company gatherings
  • Attractive compensation
  • Employee perks
  • Complimentary uniforms
  • Career advancement opportunities
We Provide:
  • Competitive, biweekly compensation with potential bonuses and performance rewards.
  • All necessary materials are organized and ready for collection, eliminating the need for personal supplies.
  • Efficiently organized warehouse for easy access to products and supplies.
  • Dependable support from Window World to facilitate seamless operations on-site and address homeowner questions.
  • Paid training to develop your skills and progress in your career.
  • Clear opportunities for career development and growth within the organization.
  • Dynamic team environment with regular events promoting teamwork and collaboration.
Position Overview:
Window World is in search of an installation support specialist. This role involves accompanying the installation crew lead to various job sites and assisting in the setup of windows, patio doors, and entry doors. The position is full-time, operating Monday through Friday.

Key Responsibilities:
  • Arrive punctually at the Window World location to collect pre-sold products and transport them to customer residences.
  • Remove and gather old windows and/or doors for disposal at the Window World facility.
  • Address unexpected challenges in the field to prevent delays or extended installation periods.
  • Execute installation tasks professionally and efficiently, including all finishing touches, insulation, and caulking.
  • Obtain final payments, conduct surveys, and provide completion certificates to customers.
Qualifications:
  • Possess the necessary knowledge and skills for the removal and installation of windows and doors.
  • Excellent communication and customer service abilities.
  • Demonstrate persistence along with strong problem-solving and time management skills.
  • Take pride in craftsmanship and the quality of completed work.
Company Overview:
Window World stands as the largest residential exterior remodeler in the United States. To meet the increasing customer demand, we are seeking highly motivated and skilled contractors to install pre-sold window and door projects. Our energy-efficient products come with industry-leading warranties, and we pride ourselves on exceptional attention to detail and customer service. Completing these projects with top-notch installers is crucial to our success. Our mission is straightforward: to merge outstanding quality and craftsmanship with superior service at competitive prices.

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