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Installation Support Specialist

2 months ago

Columbia, South Carolina, United States Window World of West MI & Kalamazoo Full time
Benefits:
  • Company gatherings
  • Attractive compensation
  • Employee perks
  • Complimentary uniforms
  • Career advancement opportunities
We Provide:
  • Competitive, biweekly compensation with chances for bonuses and performance rewards.
  • All necessary materials are prepared and ready for collection, eliminating the need for personal supplies.
  • Well-organized storage for easy access to products and materials.
  • Dependable support from Window World to facilitate seamless operations on-site and address customer inquiries.
  • Paid training on the job to improve your skills and progress in your career.
  • Clear pathways for career development and promotion within the organization.
  • Dynamic team environment with regular events that promote teamwork and collaboration.
Position Overview:
Window World is looking for an installation assistant. The installation assistant will accompany the installation crew lead to various job sites and aid in the setup of windows, patio doors, and entry doors. This is a full-time position from Monday to Friday.

Key Responsibilities:
  • Arrive punctually at the Window World location to collect pre-sold products and transport them to the customer's residence.
  • Remove and gather old windows and/or doors for disposal at the Window World location.
  • Address unexpected issues in the field to prevent rescheduling or prolonged installation times.
  • Complete installation tasks in a professional and timely manner, including all finishing touches, insulation, and caulking.
  • Collect final payments, surveys, and completion certificates from customers.
Required Qualifications:
  • Must possess the knowledge and skills necessary for the removal and installation of windows and doors.
  • Excellent communication and customer service abilities.
  • Must demonstrate persistence along with strong problem-solving and time management skills.
  • Take pride in craftsmanship and the quality of finished work.
Company Overview:
Window World is recognized as the largest residential exterior remodeler in the United States. To meet the increasing customer demand, we are seeking highly motivated and skilled contractors to install pre-sold window and door projects. Our energy-efficient products come with industry-leading warranties, and we pride ourselves on exceptional attention to detail and customer service. Delivering these projects with superior installers is key to our continued success. Our mission is straightforward: to combine outstanding quality and craftsmanship with superior service at affordable prices.