Patient Service Representative

2 days ago


Marina del Rey, California, United States Cedars-Sinai Full time
Job Summary

The Patient Service Representative is a vital member of our healthcare team, responsible for providing exceptional patient care and support. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide outstanding customer service to patients and families
  • Manage patient registration, scheduling, and billing processes
  • Collect and verify patient demographic and insurance information
  • Assist with managing physician schedules and finding opportunities for improvement
  • Process and track referrals and authorizations for various insurance types
  • Monitor and assess workflow to identify opportunities for improvement
  • Participate in daily huddles and staff meetings
  • Promote and practice infection prevention standards and department policies
Requirements
  • High school diploma or equivalent preferred
  • Two years of experience working in a patient service or medical office setting preferred
About Us

Cedars-Sinai is a leader in providing high-quality healthcare, with a commitment to innovation, education, and community service. We are dedicated to delivering exceptional patient care and improving the health of our community.



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