Customer Service Representative

20 hours ago


Marina del Rey, California, United States Kreation Organic Juicery Full time
About Kreation Organic Juicery

Kreation Organic Juicery is a thriving company in the health and wellness industry dedicated to delivering quality products and exceptional service. We're passionate about providing nourishing, clean fuel for the mind, body, and spirit.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, ensuring our guests receive top-notch service. If you're passionate about health and wellness, have excellent communication skills, and a friendly and professional demeanor, we'd love to hear from you

Key Responsibilities
  • Warmly greet guests upon eye contact, providing energetic and prompt service
  • Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
  • Possess extensive knowledge about Kreation offerings, including ingredients and benefits
  • Exceed guest expectations by delivering a positive and complete experience
  • Uphold Kreation's standards for Service, Style, Selection, and Excellence
  • Achieve established sales goals
  • Enroll all customers in our Loyalty Program
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals
  • Other job-related duties as requested
Requirements
  • Previous 2 years customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness, and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
  • Comfortable with exposure to steam, varying temperatures, and humidity
  • High energy, excellent communication, team-oriented, and diligent work ethic
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
  • Hours vary Monday - Sunday, days, evenings, and weekends. Must have flexible availability including holidays
What We Offer
  • Comprehensive Medical, Dental, and Vision Insurance
  • Enjoy a 50% discount on organic meals daily
  • Tips, bonuses, and sales rewards
  • Opportunities for career growth
About Kreation Organic

In 2007, Kreation began as an organic caf serving a Mediterranean-Persian cuisine on Montana Ave. in Santa Monica by Marjan Sarshar. When she opened the first Kreation Juicery, Marjan was cold pressing juices from her garage. Now, with over 23 stores throughout the Los Angeles area, Kreation continues to set the standard for cold pressed juice in SoCal. Celebrities flock to Kreation for its commitment to serving delicious meals, juices, and smoothies from scratch using locally sourced organic produce.

We're an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any protected characteristics.

Salary: $17.28 plus tips and sales rewards



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