Guest Services Representative

1 month ago


Marina del Rey, California, United States Chicken Coup, LLC Full time
Job Title: Guest Services

At Chicken Coup, LLC, we're committed to providing exceptional service to our guests. As a Guest Services representative, you'll be the first point of contact for our customers, ensuring their experience is nothing short of outstanding.

Key Responsibilities:
  • Provide exceptional hospitality to our guests, listening to and accommodating their needs.
  • Manage cash handling and ensure accuracy in transactions.
  • Maintain a clean and welcoming dining room and restroom environment.
  • Address customer complaints in a professional and courteous manner.
  • Multitask and stay organized to ensure seamless service delivery.
  • Embody a strong work ethic and commitment to excellence in all aspects of the job.
  • Be open to coaching and mentoring, as we foster a culture of continuous learning.
  • Meet physical demands of the role, including standing, bending, and lifting up to 30 pounds.
Benefits:
  • This is a tipped position, offering opportunities for additional income.
  • Access to a language learning program through Babbel.
  • Tuition assistance program for further education.
  • Free meals when working and discounts when not.
  • Plenty of room for growth and advancement within the company.

Chicken Coup, LLC is an equal employment opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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