Senior Patient Service Representative

1 day ago


Marina del Rey, California, United States Cedars-Sinai Full time
Job Summary

The Senior Patient Service Representative is a key member of our team, responsible for delivering exceptional patient care and support. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities
  • Provide positive patient relations and accurate telephone communication
  • Schedule appointments, complete patient registration, and collect patient payments
  • Verify patient demographic and insurance information in CS-Link
  • Coordinate administrative support activities, including facilities management and patient billing
  • Actively participate in lean management processes and monitor department-specific data
  • Manage physician master schedules and coordinate schedule changes
  • Process and track referrals and authorizations for various insurance types
  • Monitor patient care flow and assist with monitoring CS-Link message pools and standard work
Requirements
  • Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting
  • High school diploma or GED preferred
About Us

Cedars-Sinai is a leader in providing high-quality healthcare, encompassing primary care, specialized medicine, and research. We are committed to delivering exceptional patient care and support, and we are seeking a highly skilled and dedicated individual to join our team.



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