Construction/Restoration Front Desk Coordinator
3 days ago
Since 2007, All American Water Restoration, Inc. has provided expert water damage remediation and home remodeling services to our customers. We are seeking a highly organized and customer-focused individual to join our team as a Receptionist/Scheduler in our Orlando, FL office.
Benefits:- Comprehensive training program, including opportunities for paid certification training
- Company-provided vehicle and cell phone
- Paid vacation, personal days, and holidays after 90 days
- Medical insurance after 90 days
- Simple IRA account with 3% employer matching, vested immediately
- Answer phones, field questions, and transfer calls to the appropriate team members
- Enter new customers and jobs into the customer database
- Perform property searches
- Create new folders (vendor and client)
- Schedule all assessment appointments from incoming calls
- Follow up and confirm appointments for the following day
- Maintain team calendars for scheduling
- Scan and upload documents for files
- Assist with special requests
- Housekeeping of personal space
- Perform other duties as assigned
- Excellent customer service skills are a must
- Basic construction/restoration knowledge is a plus
- Knowledge of office management systems and procedures
- Proficient in Microsoft Office, including Word, Excel, and Teams
- Excellent time management and organization skills, with the ability to multitask and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Must demonstrate professionalism and function independently with minimal supervision
- Ability to thrive in a fast-paced workplace
- High school diploma
- Must have a clean criminal background (no felony convictions)
- All American Water Restoration, Inc. is a Drug-Free Workplace
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Orlando, Florida, United States All American Water Restoration, Inc. Full timeJob OverviewAll American Water Restoration, Inc. is seeking a highly organized and detail-oriented Receptionist/Scheduler to join our team in Orlando, FL.Key ResponsibilitiesProvide exceptional customer service by answering phones, fielding questions, and transferring calls to the appropriate team members.Enter new customers and jobs into our customer...
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