Front Desk Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Bluegreen Vacations. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage room assignments, ensuring that guests are accommodated in the rooms they have requested.
- Process guest check-ins and check-outs, handling payments and ensuring that all necessary documentation is completed.
- Respond to guest inquiries and resolve any issues or concerns in a prompt and professional manner.
- Work collaboratively with other team members to ensure that all guest needs are met and that the front desk area is maintained in a clean and organized manner.
- Previous guest service or front desk experience in a hotel or resort setting is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively to meet deadlines.
- Basic computer skills, with the ability to navigate our property management system and other software applications.
- A competitive hourly rate and opportunities for career advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy and opportunities for professional development.
- A fun and dynamic work environment, with a team of passionate and dedicated professionals.
At Bluegreen Vacations, we are committed to providing exceptional guest service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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