Resort Front Desk Associate
4 weeks ago
At Universal Helios Grand Hotel, we are seeking a skilled and friendly Resort Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for welcoming and registering guests in a professional and efficient manner.
Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Process guest check-ins and check-outs, handling payments and credit information with accuracy and attention to detail.
- Perform other duties as assigned, including maintaining a clean and organized front desk area.
Requirements:
- Basic English language communications required.
- Excellent customer service skills.
- Basic computer skills; Opera experience preferred.
- Ability to stand for an eight-hour shift.
Universal Helios Grand Hotel is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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