Patient Care Services Manager

5 days ago


Daly City, California, United States Career Strategies Full time
About Our Agency

Career Strategies has been building staffing partnerships since 1989. Our professional expert recruitment team provides candidates and clients with the staffing partnership they need to keep up with today's ever-changing business environment.

Our Mission

We aim to deliver top-quality home health care services while ensuring regulatory compliance. Our team is dedicated to providing exceptional care to our patients and creating a positive work environment for our employees.

Job Summary

We are seeking an experienced Director of Patient Care Services to join our team in Daly City, CA. The successful candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for delivering high-quality patient care.

Responsibilities
  • Operations Management: Overseeing the delivery of patient care services
  • Clinical Leadership: Leading clinical teams to meet Medicare Conditions of Participation
  • Patient Services Coordination: Managing direct and indirect patient services
  • Acting Administrator: Assisting the Executive Director/Administrator in their absence
  • Guidance and Counseling: Supporting coordinators and Clinical Supervisors to improve home healthcare services
  • Team Management: Managing clinical teams and strategic planning
  • Patient Care: Contributing to the assessment, planning, implementation, and evaluation of patient care
  • Financial Oversight: Assisting in budget preparation and administration
  • Operational Analysis: Interpreting operational indicators to manage census, volume, or staffing levels
  • Performance Evaluation: Assisting in clinician performance evaluation and staff management
  • Records Management: Ensuring compliance with local, state, and federal laws
  • Inventory Management: Maintaining supplies and equipment for patient services
  • Orientation and Training: Developing and evaluating orientation and in-service programs
  • Performance Improvement: Supporting organizational performance evaluation programs
  • Quality Assurance: Ensuring the safe and compliant delivery of home health services
  • Policy Development: Administering organization policies and procedures
  • Compliance: Ensuring compliance with all relevant regulations
  • Ad Hoc Duties: Performing other responsibilities as assigned
  • Hospice Services Oversight: Directing all hospice patient services and establishing goals for hospice services
  • Clinical Team Management: Working alongside Clinical Supervisors to manage clinical teams and planning
  • Patient Referrals: Reviewing patient referrals prior to admission
  • Educational Programs: Planning and implementing in-service and continuing education programs
Requirements and Qualifications
  • Bachelor's degree in a healthcare-related field
  • 3-5 years of healthcare management experience, preferably in Home Health
  • Valid California RN license
  • Understanding of healthcare regulations, including Medicare and Medicaid
  • Comprehensive understanding of clinical practices and patient care
  • Effective team leadership and management abilities
  • Strong communication and interpersonal skills
  • Excellent organizational abilities
  • Capacity to identify and address patient care and operational issues
  • Knowledge of healthcare management software and EHR systems
  • High standards of professionalism and ethical conduct
  • Emotional intelligence and compassionate leadership
  • Observation, verbal, and written communication skills
  • Business management knowledge and ACHC standards
Benefits

We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, vision insurance, 401k program, PTO, life insurance, paid time off, professional development assistance, referral program, retirement plan, tuition reimbursement, fleet car program, mileage reimbursement, and flexible schedules.



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