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Customer Engagement Specialist

2 months ago

Dallas, Texas, United States Marquee Event Group Full time

Client Service Representative

Job Overview

Marquee Event Group stands at the forefront of the Event Management sector, committed to delivering unparalleled service and an extensive range of offerings. Our dedicated team of professionals strives to guarantee client satisfaction at every occasion.

Role Summary:

  • Evaluate potential leads and prepare quotations
  • Conduct proactive marketing outreach
  • Meticulously record customer information
  • Effectively manage tasks in a fast-paced setting

Key Responsibilities:

  • Respond to incoming inquiries via calls and emails
  • Oversee online lead generation
  • Support after-hours inquiries
  • Maintain precise records in the CRM system
  • Collaborate with regional teams
  • Assess proposals and orders
  • Oversee inventory management for accounts