Customer Experience Specialist

2 months ago


Dallas, Texas, United States Best Buy Full time

Customer Experience Specialist

**Job Summary**

As a Sales Consultant - Appliance Outlet at Best Buy, you will be responsible for delivering a world-class customer experience. You will provide velocity and solution support to solve customer needs, ensuring that no customer is left unserved or underserved.

**Key Responsibilities**

* Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
* Ensure inventory and merchandising standards are maintained in outlet store area.
* Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
* Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

**Professional Requirements**

* Ability to work successfully as part of a team.
* Ability to work a flexible schedule inclusive of holidays, nights and weekends.

**Preferred Qualifications**

* 3 months experience working in customer service, sales or related fields.

**Benefits**

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.



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