Customer Engagement Specialist
2 months ago
About the Company: At European Wax Center, we pride ourselves on fostering a lively and energetic workplace dedicated to providing exceptional customer service. With numerous locations available, our team is committed to excellence and creating a welcoming atmosphere for all guests.
Job Overview:
Are you a motivated individual with a passion for sales? At European Wax Center, you will have the opportunity to earn competitive commissions and bonuses while delivering outstanding service to our clients. Our focus is on ensuring every guest has a positive experience, offering specialized full body waxing services for both men and women using our exclusive hard wax and a meticulous five-step process.
Key Responsibilities:
As a Guest Service Sales Associate (GSA), you will play a vital role in representing European Wax Center with professionalism and commitment to our core values. Your primary goal will be to ensure that all guests feel valued and satisfied by providing exceptional customer service. By utilizing your sales and customer service expertise, you will establish strong connections with our clients, creating memorable experiences.
Being part of our team means access to numerous growth opportunities and ongoing training to support your career development. While we equip you with the necessary tools for success, it is essential to engage actively in sales with every guest and maintain a clean and inviting environment.
Qualifications:
- High school diploma or equivalent
- Ability to handle multiple tasks in a fast-paced environment
- Flexible availability, including weekends
- Strong communication and interpersonal skills
- Ability to lift up to 30 lbs
- Keyholder responsibilities
- Preferred: Open availability and reliable transportation
- Competitive pay ranging from $15.75 to $25+ per hour (including commissions and bonuses)
- Performance-based incentives and unlimited commissions
- Attractive referral bonuses
- Medical, Dental & Vision Insurance for full-time employees
- Promotional bonus opportunities
- Supportive team culture
- Discounts on services and products
- Breakroom amenities
- Advanced training opportunities
- Clean and welcoming work environment
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