Customer Experience Specialist

2 days ago


Dallas, Texas, United States Lane Bryant Full time
About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the power of fashion to transform lives and are committed to creating a welcoming and inclusive environment for all customers and associates.

About the Role

We are seeking a Customer Specialist to join our team at our Pavilion Court store in Dallas, TX. As a Customer Specialist, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. You will work closely with the store team to support an inclusive store environment and promote our brand values.

Key Responsibilities:
  • Welcome and engage with customers to understand their needs and preferences
  • Share your knowledge of our products and services with customers to outfit and inspire them
  • Uphold brand merchandising and visual standards for a clean and well-presented store
  • Promote in-store events and company programs that support the brand
  • Contribute to the store's success by maintaining the highest brand and execution standards
  • Support an inclusive and welcoming store environment for customers and associates
Requirements:
  • Prior retail experience or customer-focused experience
  • Passion for styling and love of working with people
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to read, write, and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately
Benefits:
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities

We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.



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