Bakery Operations Manager
1 month ago
We are seeking a motivated and experienced Shift Manager to join our team at Sprinkles Cupcakes. As a Shift Manager, you will play a key role in ensuring the success of our bakery operations by assisting the management team with daily tasks and maintaining the high standards of our brand.
Key Responsibilities
- Assist with bakery operations, including managing guest experiences, answering emails, and collecting feedback.
- Deliver exceptional guest service, adhering to our brand standards and policies.
- Manage shift expectations, contributing to a positive and productive work environment.
- Serve as a product expert, making recommendations to guests and ensuring a high level of customer satisfaction.
- Practice proper credit card cash handling procedures and adhere to all safety and sanitation guidelines.
- Assist with cleaning duties and report to work as scheduled.
Requirements
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or hospitality industry.
- Ability to work a varying schedule, including weekends and holidays.
- Excellent communication and leadership skills.
- Ability to work well under pressure and maintain a consistent pace throughout the shift.
- Ability to lift at least 50 pounds and move around the bakery with ease.
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