Service Operations Supervisor
2 weeks ago
Company: Northeast Scottsdale Auto Group Inc
Location: Various locations available
About Us: We are a prominent full-service automotive repair provider, currently undergoing significant growth and expansion.
Job OverviewWe are in search of an Assistant Manager - Service Writer to take on a pivotal role within our organization. This position is essential for managing service writers, orchestrating service operations, and upholding outstanding customer service standards.
Key Responsibilities- Oversee and mentor Service Advisors, Technicians, and Administrative Staff
- Address customer inquiries and issues with professionalism
- Efficiently manage service appointments and operational workflow
- Assist with administrative duties and inventory oversight
- Work collaboratively with team members to enhance departmental efficiency
- High school diploma or equivalent
- At least 2 years of experience in the automotive service sector
- ASE Certification in Service: Automobile Service Consultant
- Valid Driver's License with a clean driving record
- Excellent communication and computer skills
- Capability to excel in a fast-paced environment
Employees may encounter moving mechanical parts and airborne particles; appropriate personal protective equipment (PPE) is required.
Benefits- 5-day work week
- Closed on Sundays
- Health, Dental, and Vision insurance
- Employer-paid Life Insurance
- 401(K) with matching contributions
- Paid Vacation, Holidays, and Sick Leave
- Uniforms provided
- Company-sponsored ongoing training
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