Service Operations Supervisor

2 weeks ago


Tempe, Arizona, United States Northeast Scottsdale Auto Group Inc Full time
Assistant Manager - Service Writer

Company: Northeast Scottsdale Auto Group Inc

Location: Various locations available

About Us: We are a prominent full-service automotive repair provider, currently undergoing significant growth and expansion.

Job Overview

We are in search of an Assistant Manager - Service Writer to take on a pivotal role within our organization. This position is essential for managing service writers, orchestrating service operations, and upholding outstanding customer service standards.

Key Responsibilities
  • Oversee and mentor Service Advisors, Technicians, and Administrative Staff
  • Address customer inquiries and issues with professionalism
  • Efficiently manage service appointments and operational workflow
  • Assist with administrative duties and inventory oversight
  • Work collaboratively with team members to enhance departmental efficiency
Qualifications
  • High school diploma or equivalent
  • At least 2 years of experience in the automotive service sector
  • ASE Certification in Service: Automobile Service Consultant
  • Valid Driver's License with a clean driving record
  • Excellent communication and computer skills
  • Capability to excel in a fast-paced environment
Work Environment

Employees may encounter moving mechanical parts and airborne particles; appropriate personal protective equipment (PPE) is required.

Benefits
  • 5-day work week
  • Closed on Sundays
  • Health, Dental, and Vision insurance
  • Employer-paid Life Insurance
  • 401(K) with matching contributions
  • Paid Vacation, Holidays, and Sick Leave
  • Uniforms provided
  • Company-sponsored ongoing training


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