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Maintenance Supervisor
2 months ago
We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our property operations team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our assigned properties are conducted in a safe and efficient manner.
Key Responsibilities:- Oversee and manage the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards, are met.
- Review and track progress of service requests and identify chronic maintenance issues.
- Respond to maintenance-related issues in a timely manner, maintaining a professional demeanor.
- Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
- Conduct daily inspections of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
- Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
- Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
- High school diploma or equivalent required.
- At least three years of experience in the property management industry or directly related field.
- General maintenance and carpentry skills.
- Ability to read, write, and understand English.
- Excellent customer service and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to multi-task.
- Ability to perform basic mathematical functions.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain professional appearance and comply with prescribed uniform policy.
- Must maintain a valid driver's license, clean driving record, and current auto insurance.
- Must comply with all safety requirements.
- Award-winning culture recognized as one of the Best Places to Work Multifamily.
- Opportunities for professional growth and development.
- Competitive pay and benefits package.
- Generous time-off plan, including 10 paid holidays and a community service day.
- Perks and more, including mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program.