Store Operations Leader

2 days ago


Chippewa Falls, Wisconsin, United States Festival Foods Grocery Store Full time
Key Responsibilities:

Lead and coach associates to ensure exceptional customer service and performance expectations are met.

Assist in training new associates to ensure they understand Festival culture and customer service standards.

Document and address any violations of company policies or procedures by associates.

Collaborate with management to reinforce performance expectations and customer service standards across the store.

Foster a positive and inclusive work environment that promotes Festival culture and customer satisfaction.

Work closely with the management team to identify areas for improvement and implement solutions to enhance store performance and customer satisfaction.

About Festival Foods:

Festival Foods is a grocery store that values its associates and customers. We strive to provide exceptional customer service and a positive work environment. As a Store Operations Leader, you will play a critical role in ensuring our store meets the highest standards of customer satisfaction and performance.

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