Retail Store Operations Lead

3 weeks ago

River Falls, Wisconsin, United States SpartanNash Full time

Job Summary:

This role is responsible for leading the day-to-day activities of the department operations in a retail store, ensuring associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Key Responsibilities:

  • Be responsible for ordering and maintaining inventory in the department, including proper markdown procedures to minimize known loss while utilizing inventory control procedures to ensure product freshness and quality.
  • Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
  • Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
  • Maintain familiarity with all products carried in the department as well as throughout the store.
  • Know the ad items, special prices, coupon deals or other features that apply to the store's sales and rewards programs.
  • Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
  • Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
  • Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
  • Implement Our Winning Recipe and model our core values and competencies.
  • Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
  • Support the department manager in developing and monitoring department goals.
  • Support the department manager in developing and monitoring department forecasts, as required.
  • Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
  • Maintain a clean, attractive, and well-stocked department, by using structure of the day guidelines, as well as executing 'Prime Time' standards.
  • Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
  • Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
  • Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
  • Perform daily cycle count.
  • Monitor daily, weekly and monthly programs for date checking and shelf cleaning.
  • Follow all PPE and Safety Guidelines.
  • Follow all Food Safety and Cleaning Expectations.
  • Follow Guest Experience Guidelines.
  • May be assigned tasks in other departments based on customer experience need.
  • Additional responsibilities may be assigned as needed.

Requirements:

  • High School Graduate (Required) or Equivalent (GED).
  • 0-2 years of retail experience preferred.
  • Strong written and verbal communication, and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem-solving, and conflict management skills.
  • Strong leadership abilities with capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations; knowledge of retail management systems.
  • Suggestive Selling/Knowledge of Products preferred.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.

The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.

While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.

The noise level in the work environment is usually low to moderate.

Travel requirements vary by assignment.

  • Store Operations Manager

    1 month ago

    River Falls, Wisconsin, United States Walgreens Full time

    Job Description:Job Summary:As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store in the absence of management. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.You will be the face of the store, providing exceptional customer service...

  • Store Operations Lead

    4 weeks ago

    Menomonee Falls, Wisconsin, United States The Kroger Company Full time

    Job Summary:The Kroger Company is seeking a skilled Clerk Team Lead to join our team. As a key member of our retail team, you will be responsible for ensuring the smooth operation of our store during nighttime hours.Key Responsibilities:Communicate effectively with customers and respond to their inquiries in a timely and professional manner.Operate equipment...

  • Retail Store Team Lead

    3 weeks ago

    Chippewa Falls, Wisconsin, United States SpartanNash Full time

    Job Title: Retail Store Team Lead - Food Solutions ExpertSpartanNash, a leading food solutions company, is seeking a highly skilled Retail Store Team Lead to oversee the day-to-day operations of a retail store. As a key member of our team, you will be responsible for leading a team of associates, ensuring excellent customer service, and driving sales...

  • Store Operations Leader

    4 weeks ago

    Chippewa Falls, Wisconsin, United States Festival Foods Grocery Store Full time

    Key Responsibilities: Lead and coach associates to ensure exceptional customer service and performance expectations are met. Assist in training new associates to ensure they understand Festival culture and customer service standards. Document and address any violations of company policies or procedures by associates. Collaborate with management to reinforce...

  • Meat Associate

    3 weeks ago

    River Falls, Wisconsin, United States SpartanNash Full time

    At SpartanNash, we strive to be the leader in delivering innovative solutions for our customers and associates. As a Meat Associate - Retail Store Team Member, you will play a vital role in ensuring our stores offer an exceptional customer experience. Our team of 17,000 strong, ranging from bakery managers to export specialists, work together to drive our...

  • Part Time Retail Merchandiser

    4 weeks ago

    River Falls, Wisconsin, United States Hallmark US Springboard Full time

    Job DescriptionAs a Part-Time Retail Merchandiser with Hallmark US Springboard, you will play a crucial role in merchandising, creating, and building displays within your territory for a positive shopper experience. This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well...

  • Store Manager

    4 weeks ago

    Menomonee Falls, Wisconsin, United States CVS Health Full time

    Store Manager Job DescriptionCVS Health is seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and manage a team of retail professionals to achieve sales and...

  • Part Time Retail Merchandiser

    4 weeks ago

    River Falls, Wisconsin, United States Hallmark Full time

    Job OverviewAs a Retail Merchandiser with Hallmark, you will play a crucial role in showcasing our products and creating a positive shopper experience. This is a part-time position with a variable schedule during the work week, with opportunities for growth and development.Key ResponsibilitiesPerform service work in the Hallmark department of various retail...

  • Wireless Retail Sales Associate

    3 weeks ago

    Chippewa Falls, Wisconsin, United States OSL Retail Services Full time

    OverviewUnlock your earning potential with a competitive salary and uncapped commission. As a Mobile Expert, you'll deliver personalized wireless solutions and sales excellence, perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.What We OfferEnjoy a competitive salary, monthly...

  • Retail Store Team Leader

    2 weeks ago

    Menomonee Falls, Wisconsin, United States HomeGoods Full time

    Job Title: Retail Department SupervisorJob Summary:We are seeking a highly skilled Retail Department Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team. Your...

  • Store Clerk

    1 month ago

    Eagle River, Wisconsin, United States Holiday Station Stores - Workday Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Clerk to join our team at Holiday Station Stores - Workday in Eagle River, WI. As a Store Clerk, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining store cleanliness and organization.Key ResponsibilitiesProvide prompt and...

  • Retail Sales Associate

    3 weeks ago

    Chippewa Falls, Wisconsin, United States SpartanNash Full time

    We are seeking a talented Retail Associate to join our team at SpartanNash. As a Retail Associate, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Provide excellent customer service and respond to guest inquiries in a timely and professional manner.Operate a...

  • Store Clerk

    2 weeks ago

    Eagle River, Wisconsin, United States Holiday Station Stores - Workday Full time

    Job Summary:We are seeking a highly motivated and customer-focused Store Clerk to join our team at Holiday Station Stores - Workday in Eagle River, WI. As a Store Clerk, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key Responsibilities:Provide prompt and...

  • Senior Automotive Operations Manager

    4 weeks ago

    Chippewa Falls, Wisconsin, United States Morrie's Auto Group Full time

    Job SummaryMorrie's Auto Group is a leading auto retailer in the Midwest, committed to growing and training career-oriented employees into management roles. We are seeking a highly skilled Senior Automotive Operations Manager to lead our store operations and drive business growth.Key ResponsibilitiesManage total store operations, including associate...

  • Customer Service Representative

    4 weeks ago

    Oconto Falls, Wisconsin, United States The Store Full time

    Food Service/Cashier Part-time positions availableWe are seeking an enthusiastic and friendly individual to join our team as a part-time food service/cashier.Responsibilities:* Provide exceptional customer service* Stocking & cleaning shelves and kitchen* Keeping a clean and safe work environment* Cooking hot food on the weekends using the broaster and oven*...

  • Retail Sales Associate

    4 weeks ago

    Chippewa Falls, Wisconsin, United States SpartanNash Full time

    We are seeking a talented Retail Associate to join our team at SpartanNash. As a Retail Associate, you will play a key role in delivering exceptional customer service and supporting the success of our retail stores.Key Responsibilities:Provide excellent customer service to our store guestsAssist with maintaining a clean and safe store environmentSupport...

  • Retail Merchandiser

    3 weeks ago

    Eagle River, Wisconsin, United States Holiday Station Stores - Workday Full time

    Job SummaryThis is a retail sales position that requires excellent customer service skills and the ability to work effectively in a fast-paced environment.Main Responsibilities:Provide exceptional customer service to ensure customer satisfaction.Ring up sales accurately and efficiently on a cash register.Perform multi-function duties such as fuel console...

  • Combat Operations Specialist

    3 weeks ago

    River Falls, Wisconsin, United States Army National Guard Full time

    Job DescriptionThe Army National Guard is seeking highly motivated individuals to fill the role of Infantryman. As a member of this elite group, you will be responsible for taking or holding ground during combat operations. You will employ advanced weapons and tactics to engage and defeat enemy forces.Key Responsibilities• Assist in reconnaissance...

  • Retail Sales Associate

    2 weeks ago

    Eagle River, Wisconsin, United States Holiday Station Stores - Workday Full time

    Store Associate - Evening ShiftAvailability - Shift/DaysWe are seeking a full-time Retail Sales Associate to join our team in an evening shift. The ideal candidate will be available to work 5 nights per week from 3 PM to 11:15 PM.Minimum QualificationsHigh School diploma or equivalent preferred.Previous experience in retail sales is a plus.Ability to work in...

  • Wireless Sales Representative

    4 weeks ago

    Chippewa Falls, Wisconsin, United States OSL Retail Services Full time

    Unlock Your Earning PotentialAs a Wireless Sales Representative at OSL Retail Services, you will have the opportunity to earn unlimited income with a competitive base pay and uncapped commission. Our top performers earn over $30/hour, making this a great career choice for those who thrive on sales excellence and delivering exceptional customer...