Senior Automotive Operations Manager
4 weeks ago
Job Summary
Morrie's Auto Group is a leading auto retailer in the Midwest, committed to growing and training career-oriented employees into management roles. We are seeking a highly skilled Senior Automotive Operations Manager to lead our store operations and drive business growth.
Key Responsibilities
- Manage total store operations, including associate development, profitability, and customer satisfaction.
- Identify process improvements that add value to customer and employee experience.
- Interview, hire, train, and promote employees to support store operations and company growth.
- Ensure positive associate engagement and employee development through timely and effective feedback.
- Lead the senior management team in setting strategy for the store and provide vision, direction, and motivation to the team.
- Champion and implement company and store initiatives for consistent execution and continuous improvement.
- Manage daily store operations by interpreting, communicating, and executing policies and procedures.
- Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
- Drive the business through high-level involvement in day-to-day operations.
- Manage the negotiation process with Sales Consultants to ensure customers understand their vehicle purchase options and pricing.
- Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
- Analyze the business to determine shortfalls and develop action plans to improve performance.
Requirements
- College degree in Business Administration, Business Management, or a related field.
- 3+ years of automotive management experience.
- Proficient in operating a personal computer, including Microsoft Office: Outlook, Excel, and Word.
- Ability to read, interpret, and transcribe data to maintain accurate records.
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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