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2 months ago
About the Company
SalesFirst Recruiting is a leading provider of commercial services, delivering high-quality solutions to businesses of all sizes. Our company is dedicated to supporting franchise business owners through extensive training and operational support, enabling them to deliver superior service. We foster a culture where employees and franchisees thrive, driven by our core values of growth, collaboration, and excellence.
About the Job
We are seeking a highly skilled Support Center Regional Director to lead the daily operations of our support center. As a key member of our team, you will be responsible for managing both operational and sales activities, ensuring maximum profitability and alignment with corporate objectives. Your primary focus will be on developing long-term strategies for the region, managing performance standards, and working closely with the executive team to ensure all objectives are met.
Key Responsibilities
- Manage daily operations of the support center to ensure maximum profitability and alignment with corporate objectives
- Develop long-term strategies for the region, manage performance standards, and work closely with the executive team
- Lead the operational and sales activities, ensuring effective execution of franchise sales and minimizing account attrition
- Regularly interact with franchise owners and staff to foster growth and operational excellence
- Travel for various meetings and trainings to support franchise operations
Requirements
- Minimum of 3 years of management experience
- College degree or proven professional track record in a related field
- Experience in business planning, P&L management, or service industries (preferred)
- Strong leadership skills with the ability to motivate and mentor teams
- Excellent problem-solving skills and the ability to manage multiple tasks
- Strong ethics, integrity, and adherence to core company values
- Proven ability to communicate and implement company initiatives
- Ability to travel for meetings, trainings, and to support franchise operations
What We Offer
- Comprehensive compensation package, including a salary range of $70k - $80k and commission/bonus structure
- Health, dental, and vision insurance
- Paid time off, including holidays and vacation days
- Retirement plan with company contributions
- Professional development and leadership training opportunities