Pharmaceutical Sales Customer Engagement Specialist
3 weeks ago
Otsuka America Pharmaceutical, Inc. is revolutionizing customer engagement with a new approach designed to deliver exceptional patient, caregiver, and healthcare provider experiences in an evolving healthcare landscape.
The new model focuses on local healthcare systems, creating a unified ecosystem among account management, medical, patient access, and market access teams to engage healthcare providers and improve patient care.
Key Responsibilities- Engage healthcare providers through in-person, virtual, and digital tools, offering expanded expertise on products and approved conditions.
- Collaborate with cross-functional colleagues to provide deep clinical expertise and personalized education on disease states, thought leadership, and real-world evidence.
- Conduct proactive outreach to healthcare providers on topics such as product access, on-label information, and established guidance on patient care.
- Personally engage customers through virtual or digital tools and direct them to other colleagues as needed.
- Facilitate speaker programs, organize local provider groups, and elevate opportunities and feedback to ecosystem leads.
- A minimum of 2 years pharmaceutical or medical device sales experience.
- Must reside within commutable distance of 50 miles of the primary city in the sales territory.
- Previous cross-functional industry experience in commercial life sciences or related industries engaging with key healthcare ecosystem players.
- 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment.
- Clinical nurse or Advanced Practice Nurse (APN) experience highly valued.
- The ability to work in an ambiguous environment undergoing transformation.
- Proven track record in coaching, training, and/or mentoring peers or others as assigned.
- Proven track record for consistently meeting or exceeding financial and/or other quantitative targets.
- Accountability for Results
- Strategic Thinking & Problem Solving
- Patient & Customer Centricity
- Impactful Communication
- Respectful Collaboration
- Empowered Development
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced professional to join our team as a Pharmaceutical Sales Customer Engagement Specialist. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement with healthcare providers and...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced professional to join our team as a Pharmaceutical Sales Customer Engagement Specialist. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement with healthcare providers and...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced professional to join our team as a Pharmaceutical Sales Customer Engagement Specialist. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement with healthcare providers and...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced professional to join our team as a Pharmaceutical Sales Customer Engagement Specialist. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement with healthcare providers and...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced professional to join our team as a Pharmaceutical Sales Customer Engagement Specialist. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic engagement with healthcare providers and...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesDevelop and execute customer...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships with healthcare providers.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships with healthcare providers.Key...
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Portland, Oregon, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships with healthcare providers.Key...
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Portland, Oregon, United States Otsuka Full timeAbout the RoleOtsuka America Pharmaceutical, Inc. is revolutionizing customer engagement with a new approach designed to deliver exceptional patient, caregiver, and healthcare provider experiences in an evolving healthcare landscape.The new model focuses on local healthcare systems, creating a unified ecosystem among account management, medical, patient...
