Pharmaceutical Sales Customer Engagement Specialist

3 weeks ago


Portland, Oregon, United States Otsuka Full time
About the Role

Otsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and execute customer engagement strategies to meet business objectives
  • Build and maintain strong relationships with healthcare providers, payers, and other key stakeholders
  • Provide clinical and product expertise to customers, addressing their needs and concerns
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Conduct proactive outreach to healthcare providers on topics such as product access, on-label information, and established guidance on patient care
Requirements
  • Minimum 2 years pharmaceutical or medical device sales experience
  • Must reside within commutable distance of 50 miles of the primary city in the sales territory
Preferred Qualifications
  • Previous cross-functional industry experience in commercial life sciences or related industry engaging with key healthcare ecosystem players
  • 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
  • Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
Competencies
  • Accountability for Results
  • Strategic Thinking & Problem Solving
  • Patient & Customer Centricity
  • Impactful Communication
  • Respectful Collaboration
  • Empowered Development

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.



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