Pharmaceutical Sales Customer Engagement Specialist

3 weeks ago


Portland, Oregon, United States Otsuka Full time
Job Summary

Otsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.

Key Responsibilities
  • Develop and execute customer engagement strategies to meet business objectives
  • Build and maintain strong relationships with healthcare providers, payers, and other key stakeholders
  • Provide clinical and product expertise to customers, addressing their needs and concerns
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Conduct market research and analysis to inform customer engagement strategies
Requirements
  • Minimum 2 years of pharmaceutical sales experience
  • Proven track record of delivering exceptional customer experiences and driving business growth
  • Strong clinical and product knowledge, with ability to communicate complex information to customers
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Preferred Qualifications
  • Previous experience in a customer-facing role, preferably in the pharmaceutical industry
  • Knowledge of healthcare systems and reimbursement processes
  • Ability to work in an ambiguous environment and navigate complex healthcare regulations
What We Offer

Otsuka offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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