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Territory Service and Sales Representative

2 months ago

Charlotte, North Carolina, United States Ecolab Full time
About the Role

We are seeking a highly motivated and skilled Field Service and Sales Professional to join our team at Ecolab. As a key member of our Institutional team, you will play a critical role in delivering exceptional service and sales solutions to our customers in the hospitality, foodservice, and long-term care industries.

Key Responsibilities
  • Service Customers
    • Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems to ensure optimal performance and customer satisfaction.
    • Assist in the installation of equipment and solutions to meet customer needs.
    • Demonstrate safe equipment use and ensure that customers' operations are fully functional and teams are properly trained.
    • Provide emergency service to existing customers via phone or in person, as needed.
    • Manage equipment, parts, and inventory to control costs and optimize customer satisfaction.
  • Provide Solutions
    • Communicate our total value to customers to meet their needs and grow sales within existing customer accounts.
    • Leverage tools and technology, including tablet and mobile phone apps, to conduct service visits and recommend unique programs and solutions to customers.
Requirements
  • High School Diploma or Equivalent
  • 1 Year of Mechanical Service, Customer Service, Food Service, or Hospitality Industry-Related Experience
  • Availability to Provide Emergency Assistance to Customers
  • Current and Valid Driver's License
  • No Immigration Sponsorship Available
Preferred Qualifications
  • Associates Degree or Other Advanced Training or Certifications
  • Previous Mechanical Problem-Solving Experience in a Military Environment or Industries Related to Food Service, Laundry, Housekeeping, Hospitality, and/or Pool and Spa
About Ecolab

Ecolab is a global leader in water, hygiene, and energy technologies and services. Our Institutional team powers positive outcomes for customers globally in hospitality, foodservice, long-term care, and other industries by delivering what matters most to them: delighted guests, protected reputations, and optimized operations.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Our benefits package includes medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid time off, and more.