Veteran Support Specialist
1 week ago
About CodeNinja It Solutions
CodeNinja It Solutions is a veteran-owned business dedicated to helping US veterans and military families obtain the documents they need quickly and easily to access benefits faster.
Our founders, having personally experienced the challenges of navigating government processes, created CodeNinja It Solutions to provide veterans with an alternative to bureaucratic hurdles. With nearly a decade in operation, we have assembled a highly efficient team committed to meeting our clients' needs.
Why We're HiringOur support team is expanding We are seeking dedicated and resourceful individuals who can assist our veteran customers and their families with processing documents and claims from government agencies.
The Role: Veteran Support SpecialistExcellence, honesty, and urgency are the cornerstones of the service we provide to all clients. As a Veteran Support Specialist, you will:
- Handle incoming calls and inquiries from veterans seeking assistance.
- Leverage your in-depth knowledge of our products and services to guide clients and understand their specific needs.
- Effectively communicate how CodeNinja It Solutions can help veterans obtain the benefits they deserve, such as mortgage approvals, nursing home placement, funeral honors, and shopping discounts.
You are a compassionate individual with a genuine desire to help others. You possess excellent communication skills, actively listen to veterans' concerns, and clearly explain how CodeNinja It Solutions can provide solutions. Your key qualifications include:
- Proven experience in client engagement, customer service, or a related field.
- Exceptional command of the English language (with an American accent).
- Academic honors are preferred.
- Strong attention to detail and a proactive approach to problem-solving.
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