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Bilingual Support Specialist

2 months ago

Phoenix, Arizona, United States ACCENT Hiring Group Full time
Job Overview

Position: Bilingual Support Specialist
Language Requirement: Bilingual - Spanish

ACCENT Hiring Group is looking for a dedicated Bilingual Support Specialist to join our team. This role is designed for individuals who are passionate about providing exceptional customer service and possess strong communication skills in both English and Spanish.

Work Schedule: Monday to Friday, 8 am to 5 pm

Key Qualifications:

  • Demonstrated experience in customer service, managing a high volume of calls
  • Proficiency in Spanish is essential for effective communication
  • A positive demeanor and a genuine enthusiasm for assisting customers

Main Responsibilities:

  • Responding to incoming calls and addressing customer inquiries
  • Managing email correspondence and ensuring proper case management
  • Providing support through live chat interactions

Skills Required:

  • Ability to work autonomously and make sound decisions
  • Capability to multitask in a dynamic service environment
  • Self-motivated, reliable, and highly responsible

We are eager to welcome a new member to our vibrant team who is ready to leverage their customer service expertise in a supportive and engaging environment.