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Clinical Support Specialist
2 months ago
Serenity Healthcare is seeking a highly skilled Clinical Support Specialist to join our team of dedicated professionals. As a Clinical Support Specialist, you will play a vital role in guiding patients through their treatment journey, providing exceptional support and care.
Key Responsibilities- Act as a liaison between patients and their healthcare providers to ensure seamless communication and coordination of care.
- Deliver outstanding patient experience through face-to-face interactions at our clinics, providing education and support to help patients understand their treatment options.
- Consult with patients to gather relevant information regarding their symptoms, mental health status, and medication history.
- Collaborate with healthcare teams to develop personalized treatment plans that meet the unique needs of each patient.
- High School Diploma or equivalent required; Bachelor's degree in a related field preferred.
- At least 2+ years of full-time work experience in a service-oriented role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with patients, families, and healthcare teams.
- Strong problem-solving and critical thinking abilities, with a focus on delivering high-quality patient care.
Serenity Healthcare is a leading provider of specialized clinical services, dedicated to helping patients achieve optimal health and well-being. Our team of experts is committed to delivering exceptional care and support, using the latest technology and evidence-based practices to drive positive outcomes.