Clinical Risk and Loss Prevention Specialist

2 weeks ago

Lowell, Massachusetts, United States Hackensack Meridian Health Full time
About the Role

We are seeking a highly skilled Clinical Risk and Loss Prevention Specialist to join our team at Hackensack Meridian Health. This is a critical role that requires a strong understanding of risk management and patient safety principles.

Key Responsibilities
  • Collaborate with executive, regional, and local leadership to create a culture of risk prevention and reduce harm for patients and team members.
  • Develop and implement strategies to promote a culture of safety and reporting, and a Just Culture.
  • Optimize the adverse event reporting platform to meet the needs of stakeholders and yield high-quality information.
  • Lead the governance structure to make decisions and engage stakeholders in the creation of a reporting platform.
  • Partner with data analytics to develop de-identified dashboards and present information at network and campus committees.
  • Infuse mechanical learning, artificial intelligence, and automation into the current system.
  • Address factors that hinder reporting or are barriers, and develop solutions to facilitate proactive involvement of stakeholders.
  • Collaborate with site risk, patient safety/quality, patient experience, and human resources leadership to respond to adverse events/grievances.
  • Develop a safety culture where reporting is encouraged and use of the Onelink adverse event reporting system is monitored.
  • Oversee risk management software to drive risk mitigation and safety culture improvement across the network.
  • Provide timely monthly reports to the Sr. VP & Chief Risk Officer of activities at the site.
  • Create and implement new programs to foster a culture of safety and a safe environment for patients, visitors, team members, providers, volunteers, and customers.
  • Provide statistical analysis for review by appropriate committees as requested.
  • Collaborate with all stakeholders to optimize workflows for event reporting and analysis.
  • Design educational and training programs for the platform to drive clinical and operational risk reduction.
  • Envision, recommend, and implement enterprise-wide clinical risk guidelines, protocols, and standards.
  • Develop Key Performance Indicators and Dashboard for Clinical Risk & Loss Prevention.
  • Provide litigation support to HMH Legal Team and external Defense Panel Counsel.
  • Serve as senior clinical risk advisor to the enterprise.
  • Leads or co-leads the Patient Safety Organization (s) for HMH.
Requirements
  • Minimum of 10 years of progressively responsible experience in the healthcare industry.
  • Minimum of 3 years of Healthcare Risk Management or Patient Safety experience required.
  • Strong understanding of Project Management, Enterprise Risk Management, Process Review, Root Cause Analysis, Department of Health and Joint Commission requirements, Emergency Management, and Regulatory Compliance.
Preferred Qualifications
  • Bachelor's degree in Nursing, Business Management, or related health field.
  • Risk Management Certification.

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