Lead Teller Operations Coordinator

2 weeks ago


Bangor, Maine, United States Maine Savings Federal Credit Union Full time

Maine Savings Federal Credit Union is seeking a dedicated leader with experience in teller operations to become our next Float Teller Operations Coordinator (TOC).

As a Float TOC, you will play a pivotal role in steering our teller team towards excellence.

Your responsibilities will include delivering and exemplifying prompt, efficient, and courteous service to our members while overseeing the teller team's operations.

In this role, you will be assigned to various branches in the greater Bangor area based on staffing requirements.

This is a full-time position, with a regular schedule of 40 hours per week.
In the position of Teller Operations Coordinator, you can anticipate the following duties:
  • Ensure that teller functions are executed in alignment with established policies and standards.
  • Uphold security protocols diligently.
  • Monitor and enforce Teller drawer limits; facilitate cash transactions with Tellers as necessary.
  • Coordinate Teller operations by delegating tasks, overseeing and assessing workflow, scheduling breaks and lunches, and managing Paid Time Off.
  • Maintain exemplary member service standards throughout the branch through coaching, mentoring, and training of staff members.

Maine Savings provides a competitive compensation package along with the opportunity to excel in a dynamic, enjoyable, and stimulating environment.

We also offer comprehensive health insurance, dental and vision coverage, a 401k plan with company matching, paid holidays, a generous Paid Time Off program, employee referral incentives, discounts for employees, continuing education opportunities, student debt relief programs, longevity bonuses, and more.
Maine Savings is a progressive financial institution that offers a complete range of financial services to its members. With over 38,000 members and nearly $800,000,000 in assets, we rank among the largest credit unions in Maine.

Operating with 11 branches and nearly 150 employees, we leverage state-of-the-art technology to provide our members with both in-person service and modern conveniences.

Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its members as a federally insured not-for-profit credit union.



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