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Retail Operations Coordinator

2 months ago

Bangor, Maine, United States TJ Maxx Full time
Position Overview:
As a Retail Operations Coordinator, you will play a vital role in enhancing the growth of your career while contributing to the success of our team at TJ Maxx. Your responsibilities will include:
  • Executing Standards: Ensure receiving and merchandising standards are met while facilitating efficient processing by Associates.
  • Customer Engagement: Foster an exceptional customer experience through active engagement and maintaining a tidy and organized store environment.
  • Integrity and Confidentiality: Uphold a culture of honesty and integrity, ensuring confidentiality in all interactions.
  • Merchandise Management: Oversee truck deliveries and prioritize the timely processing of merchandise onto the sales floor.
  • Training and Mentorship: Provide guidance and training to Associates on established merchandising and processing practices.
  • Inventory Control: Ensure all merchandise is properly tagged, secured, and organized for easy access.
  • Communication: Collaborate with the Coordinator on Duty to ensure a smooth flow of goods to the sales floor.
  • Task Management: Monitor team productivity and provide coaching as necessary to meet store objectives.
  • Back Stock Organization: Maintain and rotate back stock for efficient replenishment.
  • Merchandising Standards: Uphold the company's merchandising philosophy and signage standards.
  • Backroom Maintenance: Ensure cleanliness and organization in the backroom area.
  • Compliance: Adhere to recycling and hazardous waste programs where applicable.
  • Effective Communication: Provide accurate updates to management and Associates regarding priorities and progress.
  • Feedback Culture: Engage in giving and receiving recognition and constructive feedback.
  • Training Needs Assessment: Partner with management to identify training needs for Associates to enhance their effectiveness.
  • Policy Adherence: Ensure compliance with all labor laws, policies, and procedures.
  • Promoting Programs: Advocate for credit and loyalty programs.
  • Shrink Reduction: Support initiatives aimed at reducing store shrinkage.
  • Safety Awareness: Promote a safe working environment for all Associates.
  • Additional Responsibilities: Perform other duties as assigned.

Qualifications:
We are looking for candidates who possess the following attributes:

  • Able to work a flexible schedule, including evenings and weekends.
  • Excellent communication and organizational skills with a keen attention to detail.
  • Ability to manage multiple tasks effectively.
  • Adaptability to changes in direction or unexpected situations.
  • Team-oriented, collaborating effectively with peers and supervisors.
  • Physical capability to lift heavy objects with or without reasonable accommodation.
  • Experience in training others.
  • A minimum of 1 year of retail experience and 6 months of leadership experience.

Benefits:
We offer a comprehensive benefits package that includes:

  • Associate discounts
  • Employee Assistance Program (EAP)
  • 401(k) with Associate contributions
  • Childcare and cell phone discounts
  • Legal and pet insurance
  • Referral bonuses

Eligible Associates may also receive:

  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Life insurance and disability coverage
  • Paid parental leave
  • Paid holidays, vacation, and sick leave
  • Scholarship programs and adoption assistance

All benefits are subject to the terms of the applicable plan or program and may change over time.

Compensation:
This position offers a starting pay range of $15.15 to $15.65 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Job Type:
Full-time