Guest Services Runner

2 weeks ago


Miami Beach, Florida, United States Marriott Full time
Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

At our esteemed establishment, the role of a Runner transcends mere logistics. We strive to craft an unforgettable experience for our guests, and each position plays a vital role in achieving this goal. Runners are essential in facilitating seamless interactions across various departments, ensuring that both guests and team members receive timely assistance. Whether delivering items directly to guest accommodations or providing support to housekeeping, engineering, banquets, restaurants, or the front office, our Runners are dynamic contributors to our operations.

Success in this role hinges on several key factors: maintaining a safe work environment, adhering to company policies, preserving confidentiality, upholding quality standards, and presenting oneself professionally. Runners must be agile, capable of standing, sitting, or walking for extended periods, navigating through confined spaces, and managing stairs or service ramps. They should also possess the ability to read and verify information in various formats and inspect tools or equipment as needed.

Physical tasks are integral to this position, including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 55 pounds without assistance. Runners must also demonstrate flexibility in their movements, including reaching overhead and bending as required. Performing these responsibilities effectively is crucial for ensuring an exceptional experience for our guests and the overall success of our operations.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No prior experience necessary.

Supervisory Experience: Not required.

License or Certification: None

Marriott International is committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination policies on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels blend the innovative vision of boutique hotelier Ian Schrager with the service excellence of a luxury hotel, all backed by the global reach of Marriott International. This unique brand appeals to discerning consumers who value quality, originality, and exceptional service, all while seeking an experience that defies convention.

To deliver this extraordinary experience, we seek enthusiastic individuals who are passionate about hospitality and dedicated to creating memorable moments for our guests.


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