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Global Program Director, Orion Rental Parcel Solutions
2 months ago
We are seeking a highly skilled and experienced professional to lead our Orion Rental Parcel Program as a Senior Manager. This role will be responsible for developing and driving the overall global strategy for the program, ensuring alignment with ThermoSafe's business goals.
Key Responsibilities- Develop and drive the overall global strategy for the Orion Rental Parcel Program
- Identify market opportunities and trends to inform program strategy and development
- Be accountable to P&L monitoring and success to leverage organizational resources to adapt to evolving needs of the program
- Oversee the operational end-to-end process and setup for day-to-day management of the rental program across existing rental locations and future expansion
- Coordinate with cross-functional teams to ensure seamless integration and implementation of commercialization projects
- Evaluate and establish network locations, setting up agreements and managing those relationships
- Monitor and analyze performance metrics to optimize operational efficiency and effectiveness
- Be the product SME to develop and deliver compelling presentations and proposals to clients and stakeholders
- Support pricing strategy and structure to maximize profitability and market competitiveness
- Prepare and deliver quotes and price estimates while managing timelines for deliverables to the sales team
- Represent the product at tradeshows, conferences, and hosted internal customer events to demonstrate program capabilities
- Drive business development initiatives to expand the program's market presence and client base
- Understand evolving market and competitor dynamics to advance the evolution of the program
- Create customer monthly and quarterly invoice reports
- Collaborate with R&D to drive product innovation and continuous improvement based on customer feedback and market demand
- Manage product lifecycle from concept to launch, including prioritizing features, setting timelines, and coordinating resources
- Conduct regular product reviews and updates to ensure product relevance and competitive edge
- Own and manage the technological aspects of the program, including the customer ordering portal and other relevant digital platforms
- Serve as a point of contact for customers to troubleshoot system access and other relevant technical issues
- Collaborate with Sustainability to further expand sustainability product positioning and claims
- Teamwork: The ability to work collaboratively with others towards mutual objectives
- Sense of Urgency: A bias for taking action- spontaneous recognition of problems and opportunities
- Customer Focus: A drive to discover and meet the needs of customers
- Results orientation: A drive to achieve results and goals in the short and long term
- Adapting to change: The ability to adapt to work effectively in an environment of change, uncertainty, and ambiguity
- Technical excellence: The depth and breadth of job-related expertise and the motivation to use and expand one's technical knowledge
- Entrepreneurial spirit: A fundamental belief in one's ability to successfully take on new and difficult challenges, question the status quo, and take risks
- Visionary Leadership: The ability to communicate and enlist support for a vision
We offer a comprehensive total rewards package, including competitive pay and benefits:
- Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
- 401(k) retirement plan with company match
- Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
- Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
- Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
- Tuition reimbursement
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
