Front Desk Representative

4 weeks ago


Jacksonville, Florida, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and process check-ins and check-outs
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handle guest requests and resolve any issues that may arise
  • Operate the front desk computer system and maintain accurate records
  • Work effectively in a team environment and maintain a positive attitude
Requirements
  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office suite
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance

Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



  • Jacksonville, Florida, United States Embassy Suites Full time

    Embassy Suites by Hilton Jacksonville Baymeadows is seeking a Front Desk Agent to provide exceptional guest service and represent the hotel throughout the guest's stay.Key Responsibilities:Perform front desk activities, including reservations, guest services, and telephone calls.Use suggestive selling techniques to promote hotel services and upsell rooms...


  • Jacksonville, Florida, United States Lexima Full time

    Front Desk Agent Job DescriptionThe Aloft Jacksonville is seeking a Part-Time Front Desk Agent to provide exceptional service to guests, maximize suite revenue, and ensure a seamless stay experience.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to guests prior to arrival and throughout their stay.Check-In/Check-Out:...


  • Jacksonville, Florida, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a Front Desk Agent to join our team at the Fairfield Inn & Suites Jacksonville.Key Responsibilities:Greeting and Welcoming Guests: Provide a warm and welcoming experience for all guests approaching the Front Desk.Telephone Switchboard Operations: Ensure the proper operation of the...


  • Jacksonville, Florida, United States Remington Full time

    Job Title: Front Desk Agent Job Summary: We are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk...


  • Jacksonville, Florida, United States Aimbridge Hospitality Full time

    Front Desk Agent RoleAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests. Your key responsibilities will include:Maintaining a warm and welcoming atmosphere at the Front DeskHandling guest inquiries and requests in a timely and professional...


  • Jacksonville, Florida, United States Shaner Hotel Group Full time

    Job Overview We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay. Responsibilities * Provide superior...


  • Jacksonville, Florida, United States Crestline Hotels & Resorts Full time

    Front Desk Agent Job DescriptionKey Responsibilities:Assist guests with check-in and check-out processesAnswer and process all phone calls receivedHandle special requests for services or informationEnsure all interactions are in accordance with standard policies and proceduresWorking Environment:Front Desk, AgentRequirements:Ability to work in a fast-paced...


  • Jacksonville, Florida, United States Island Hospitality Management Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Front Desk Agent/Night Auditor to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key...


  • Jacksonville, Florida, United States Dave & Buster Full time

    Job Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service,...


  • Jacksonville, Florida, United States Lexima Full time

    Job SummaryThe Aloft Jacksonville is seeking a skilled Front Desk Agent to provide exceptional service to guests. This role involves handling reservations, check-ins, and check-outs, as well as responding to guest inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide attentive and courteous service to guests, ensuring...


  • Jacksonville, Florida, United States WoodSpring Jacksonville Full time

    Job Summary:As a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Guest...


  • Jacksonville, Florida, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at the Hilton Garden Inn Jacksonville. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out procedures, and ensuring a smooth and efficient front desk operation.Key...


  • Jacksonville, Florida, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Hilton Garden Inn Jacksonville. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and communicate cordially...


  • Jacksonville, Florida, United States WoodSpring Jacksonville Full time

    Job Summary:As a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our valued customers. This role requires a friendly and welcoming demeanor, with a focus on delivering outstanding customer service and ensuring the highest level of guest...


  • Jacksonville, Florida, United States Noble Suites Jacksonville Full time

    Job SummaryNoble Suites Jacksonville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGuest Check-In/Check-Out: Organize, confirm, process,...


  • Jacksonville, Florida, United States WoodSpring Jacksonville Full time

    Job SummaryAs a Front Desk Agent at WoodSpring Suites Jacksonville I-295 East, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...


  • Jacksonville, Florida, United States Shaner Hotel Group Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida.Responsibilities:Provide exceptional guest service, ensuring a warm and welcoming experience for all hotel guests.Process check-ins and check-outs efficiently, adhering to hotel policies and...


  • Jacksonville, Florida, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Holiday Inn in Jacksonville, Florida. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProvide superior guest...


  • Jacksonville, Florida, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Residence Inn in Jacksonville. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest level of professionalism in all...


  • Jacksonville, Florida, United States Ashford Hospitality Prime Full time

    Key ResponsibilitiesGreet and communicate with guests in a cordial and professional manner, ensuring a smooth check-in and check-out process.Assist with pre-registration and blocking of reservations as needed, maintaining accurate and up-to-date information.Provide exceptional customer service, responding promptly and efficiently to guest inquiries and...