Client Relationship Manager

1 week ago


Walnut Creek, California, United States AXA SA Full time
Job Title: Client Relationship Leader

At AXA XL, we're seeking a seasoned Client Relationship Leader to join our team. As a key member of our account management team, you'll be responsible for nurturing and cultivating long-term client relationships with strategic accounts.

Key Responsibilities:
  • Know Your Client Holistically: Develop a deep understanding of your clients' businesses, strategic priorities, industry trends, and risks they face.
  • Deliver What We Promise: Identify client service needs and customize service arrangements that manage client needs vs. AXA XL cost to serve.
  • Bring Relevant Products & Solutions to Clients: Proactively identify growth opportunities, support cross-selling, and engage clients in risk dialogues to identify their needs.
  • Foster Long Term Relationships: Manage client relationships, map and manage engagement with key stakeholders, and lead AXA XL client account teams.
Requirements:
  • Business Acumen: Commercial acumen, relationship building, business & insurance acumen, marketing & communication, financial acumen, and data-driven decision making.
  • People Skills: Customer centricity, leadership people skills, cross-functional collaboration, emotional intelligence, and cultural awareness.
  • Technical Skills: Business planning, industry and market knowledge, and technical product expertise.
About AXA XL:

AXA XL is a leading provider of specialty risk solutions, combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace. We're committed to equal employment opportunity and strive for a diverse and inclusive culture.

We're proud to be named to the Diversity Best Practices Index and signatory to the UK Women in Finance Charter. Our sustainability strategy, 'Roots of Resilience,' focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Join us in our mission to protect what matters most for our clients and communities.



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