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Application Coordinator

2 months ago

Syracuse, New York, United States Upstate University Hospital Full time

Job Summary:

The Application Coordination role serves as the lead implementation specialist and support contact for assigned applications. As the IMT liaison between users and vendors, this position facilitates seamless communication and collaboration. Key responsibilities include:

Key Responsibilities:

  • Assisting user departments in analysis and design of system requirements to ensure effective implementation.
  • Performing system building setup and testing to ensure smooth operation.
  • Analyzing and managing change requests to maintain system integrity.
  • Coordinating upgrades to ensure minimal disruption to users.
  • Providing end-user support and assistance to resolve issues efficiently.
  • Recommending methods for using the system/data to improve performance and efficiency.
  • Developing, modifying, testing, and maintaining screens, menus, pathways, documents, reports, and program logic modules.
  • Providing off-hours support for critical problem resolution to ensure business continuity.
  • Assisting the training team as needed to ensure effective knowledge transfer.
  • Assisting in the evaluation of new features, products, and technologies to stay ahead of industry trends.
  • Reporting project status information to management and/or project requesters on a timely basis to ensure transparency and accountability.

Requirements:

  • Bachelor's degree and 3 years of relevant professional work experience or an equivalent combination of education and experience.
  • Self-directed with strong interpersonal, communication, analytic, and computer skills.

Preferred Qualifications:

  • Knowledge and/or use of Health Information Systems in a hospital setting, especially the Epic suite of products.
  • Experience working in a healthcare setting.

Work Schedule:

Monday-Friday, 8 am-5:00 pm, with flexibility to work as needed to meet business demands.