Application Coordinator

4 weeks ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:
The Application Coordination role serves as the lead implementation specialist and support contact for assigned applications. As the IMT liaison between users and vendors, this position assists user departments in analysis and design of system requirements. Key responsibilities include performing system building setup and testing, analyzing and managing change requests, coordinating upgrades, and providing end-user support and assistance. Additionally, this role recommends methods for using the system/data to improve performance, develops, modifies, tests, and maintains screens, menus, pathways, documents, reports, and program logic modules. Providing off-hours support for critical problem resolution and assisting the training team as necessary are also key aspects of this position.

Key Responsibilities:
Perform system building setup and testing
Analyze and manage change requests
Coordinate upgrades
Provide end-user support and assistance
Recommend methods for using the system/data to improve performance
Develop, modify, test, and maintain screens, menus, pathways, documents, reports, and program logic modules
Provide off-hours support for critical problem resolution
Assist the training team as necessary

Requirements:
Bachelor's degree and 3 years of relevant professional work experience or equivalent combination of education and experience. Must be self-directed with strong interpersonal, communication, analytic, and computer skills. Knowledge and/or use of Health Information Systems in a hospital setting, especially the Epic suite of products, is preferred. Experience working in a healthcare setting is also beneficial. Epic RTE Certification, Epic Cadence, Prelude, and SER are preferred qualifications.

Work Environment:
Monday-Friday, 8 am-5:00 pm, with flexibility to work as needed. Pursuant to Executive Order 161, no State entity is permitted to ask or mandate that an applicant provide current or prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation.

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