Urology Office Receptionist
2 weeks ago
Position: Medical Receptionist
We are a dynamic urology office looking for a dedicated, empathetic, and detail-oriented medical receptionist to support our operations. The ideal candidate will possess strong customer service abilities, quick learning skills, and sound judgment. In this role, you will be responsible for facilitating patient check-in and check-out processes, verifying insurance details, scheduling appointments, and performing various administrative tasks.
Key Responsibilities:
- Assist with a variety of clinical and patient care activities for healthcare providers.
- Verify patients' medical insurance coverage.
- Collect co-payments prior to patient consultations.
- Schedule patient appointments via phone or during check-out.
- Handle clinical inquiries from patients and direct them to the appropriate provider.
- Maintain accurate documentation in Electronic Health Records (EHR) systems.
- Manage communication between patients and providers.
- Oversee medication refill requests for providers.
Additional Information:
- Compensation is based on experience.
- A comprehensive benefits package and paid time off are included.
Qualifications:
- Minimum of one year of customer service experience is required.
- Experience in healthcare registration or admissions is preferred.
- Familiarity with medical terminology and healthcare billing processes is advantageous.
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