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Family Services Coordinator

2 months ago

Kew Gardens, New York, United States Homes for the Homeless Full time
About the Role

We are seeking a highly skilled Client Care Specialist to join our team at Homes for the Homeless. As a key member of our Family Services department, you will play a vital role in providing mental health and related services for homeless families.

Key Responsibilities
  • Comprehensive Assessment: Conduct thorough bio-psychosocial assessments with each family to understand their strengths and service needs.
  • Service Coordination: Monitor, lead, and coordinate social service and counseling support, including timely interventions.
  • Effective Service Delivery: Ensure focus on effective social services delivery to clients, incorporating models and best practices such as trauma-informed and family-centered care.
  • Progress Monitoring: Monitor and document client progress toward service plan goals.
  • Support and Referral: Ensure families receive full support in shelter and refer them for counseling or other services when necessary.
  • Collaboration and Training: Work alongside the Case Manager and support staff when dealing with challenging clients, and assist with unit inspections and training sessions.
  • Linkages and Permanency: Improve linkages to mental health, education, and community-based services, and strengthen overall permanency outcomes for families with children in shelter.
  • Record Keeping and Evaluation: Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
Requirements
  • Education: Master's degree in Social Work or Mental Health Counseling.
  • Licensure: LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York.
  • Experience: Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
  • Skills: Sensitivity and awareness of working with homeless and vulnerable populations, and bilingual skills a plus.
What We Offer

In addition to a competitive salary, we provide excellent benefits, including comprehensive health insurance, an employer-funded 403(b) retirement plan, commuter benefits, life insurance, and a Work/Life Assistance Program.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex, gender, disability, or any other basis that would be in violation of any applicable federal, state, or local law.